.complaints-page{background:#f7f8fc}.complaints-hero{padding:7.8rem 0 4.5rem;background:linear-gradient(115deg,#17112d 0%,#25164a 55%,#5523a7 100%);color:#fff;position:relative;overflow:hidden}.complaints-hero:after{content:'';position:absolute;width:460px;height:460px;border:1px solid rgba(255,255,255,.16);border-radius:50%;right:-130px;top:-210px;box-shadow:0 0 0 45px rgba(255,255,255,.03),0 0 0 90px rgba(255,255,255,.02)}.complaints-hero .container{position:relative;z-index:1;max-width:920px}.complaints-kicker,.aside-label,.success-eyebrow{letter-spacing:.16em;text-transform:uppercase;font-size:.7rem;font-weight:800;color:#c4a7ff}.complaints-hero h1{max-width:680px;margin:.8rem 0 1rem;font-size:clamp(2.5rem,6vw,4.6rem);line-height:1.02}.complaints-hero p{max-width:720px;color:rgba(255,255,255,.78);font-size:1rem;line-height:1.8}.complaints-section{padding-top:3rem}.complaints-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:2rem;align-items:start}.complaints-main{min-width:0}.complaints-notice{display:flex;gap:1rem;align-items:flex-start;background:#fff;border:1px solid #e8e8f3;border-left:4px solid #6d28d9;border-radius:14px;padding:1.15rem 1.25rem;margin-bottom:1rem;color:#5c6170;font-size:.88rem;line-height:1.6}.complaints-notice strong{white-space:nowrap;color:#222033}.complaints-form{display:grid;gap:1rem}.complaints-step,.aside-card,.complaint-success{background:#fff;border:1px solid #e8e8f3;border-radius:16px;box-shadow:0 15px 35px rgba(33,25,73,.045)}.complaints-step{padding:1.5rem}.step-heading{display:flex;gap:.9rem;align-items:center;margin-bottom:1.4rem}.step-heading>span{font-family:Poppins,sans-serif;font-weight:800;font-size:1.2rem;color:#6d28d9}.step-heading small{color:#8b8d98;font-size:.7rem;letter-spacing:.12em;text-transform:uppercase}.step-heading h2{font-family:Poppins,sans-serif;font-size:1.25rem;margin:.2rem 0 0;color:#242236}.form-grid{display:grid;gap:1rem}.two-col{grid-template-columns:1fr 1fr}.full-width{grid-column:1/-1}.form-group{margin:0}.form-group label{display:block;margin-bottom:.45rem;color:#3a3947;font-weight:700;font-size:.8rem}.form-control{width:100%;background:#fbfbfd;border:1px solid #dfe1eb;border-radius:9px;padding:.8rem .9rem;color:#292739;font:inherit;font-size:.88rem;transition:border-color .2s,box-shadow .2s}.form-control:focus{outline:none;border-color:#7c3aed;box-shadow:0 0 0 3px rgba(124,58,237,.12);background:#fff}.form-control[readonly]{color:#6b6c78;background:#f2f1f7}.form-control[type=file]{padding:.66rem}.inline-control{display:flex;gap:.5rem}.inline-control .form-control{min-width:0}.inline-control .btn{flex:0 0 auto}.form-error{display:none;color:#c0264b;font-size:.75rem;margin-top:.4rem}.form-error.show{display:block}.field-hint{display:block;color:#858794;font-size:.74rem;line-height:1.5;margin-top:.4rem}.field-hint.success{color:#15803d}.check-row{display:flex;gap:.7rem;align-items:flex-start;margin:.8rem 0;color:#5d5e6d;font-size:.84rem;line-height:1.55}.check-row input{accent-color:#6d28d9;margin-top:.23rem;flex:0 0 auto}.complaints-submit{margin-top:1.4rem;min-height:50px}.complaints-aside{position:sticky;top:1rem}.aside-card{padding:1.5rem;color:#626474;font-size:.84rem;line-height:1.7}.aside-card h2{font-family:Poppins,sans-serif;color:#252238;font-size:1.2rem;margin:.5rem 0 .8rem}.aside-card p{margin:0 0 1.2rem}.aside-card strong{color:#393649}.aside-card a{color:#6d28d9;font-weight:700}.aside-divider{height:1px;background:#ececf3;margin:1.2rem 0}.aside-back{display:inline-block;color:#6d28d9;font-size:.82rem;font-weight:700;margin:1rem .3rem}.complaint-success{display:flex;gap:1rem;align-items:flex-start;padding:1.6rem;margin-top:1rem;border-color:#bbf7d0}.complaint-success[hidden]{display:none}.success-mark{display:grid;place-items:center;width:40px;height:40px;border-radius:50%;background:#dcfce7;color:#15803d;font-weight:800;font-size:1.3rem}.complaint-success h2{font-family:Poppins,sans-serif;margin:.2rem 0 .45rem;color:#242236}.complaint-success p{color:#626474;font-size:.88rem;margin:.35rem 0}.complaint-success strong{color:#15803d;letter-spacing:.06em}
@media(max-width:800px){.complaints-layout{grid-template-columns:1fr}.complaints-aside{position:static}.two-col{grid-template-columns:1fr}.complaints-notice{display:block}.complaints-notice strong{display:block;margin-bottom:.35rem}.complaints-hero{padding-top:7rem}.complaints-hero h1{font-size:clamp(2.2rem,12vw,3.6rem)}.complaints-step{padding:1.15rem}}
.complaints-hero{padding:15.8rem 0 4.5rem}
@media(max-width:800px){.complaints-hero{padding:7rem 0 4.5rem}}
.provider-legal-strip{background:#17112d;color:#fff;border-bottom:1px solid rgba(255,255,255,.12);padding:1rem 0}.provider-legal-strip .container{display:grid;grid-template-columns:1.6fr .6fr 1.5fr 1.25fr;gap:1rem;align-items:center}.provider-legal-strip span{display:block;color:#c4a7ff;font-size:.62rem;font-weight:800;letter-spacing:.12em;text-transform:uppercase;margin-bottom:.2rem}.provider-legal-strip strong,.provider-legal-strip a{color:#fff;font-size:.76rem}.provider-legal-strip a{text-decoration:underline;text-underline-offset:3px}@media(max-width:800px){.provider-legal-strip .container{grid-template-columns:1fr 1fr}.provider-legal-strip .container>div:first-child{grid-column:1/-1}}